http://www.edmunds.com/advice/buying/articles/42962/article.html?tid=edmunds.a.landing.feature..3.*

Simply one of the most interesting undercover investigations that could have possibly been done. Edmunds.com hires a ghostwriter of automobile buying guides to go undercover and report back on the other side of the car salesman industry. What you end up with is a humanizing and engrossing look at the lives of people that we love to hate.

As it was also comissioned by Edmunds, it’s also very practical to know if you’re into walking up to car dealers.